Showing posts from 2018

How the SickKids Foundation Elevated Their Grant Funding Impact

The SickKids Foundation’s National Grants Team had big organizational challenges in their grants management system. Their small number of dedicated program staff were inundated with a burdensome, outdated grant application process, and the data they pulled from templates yielded incomplete data that limited impact reporting. SmartSimple assisted them in updating their entire application process in one centralized location. Their new grants management system enabled them to work more efficiently and provided them with in-depth and powerful tracking and reporting capabilities that gave more insight into their grant researcher work and community impact.

About the SickKids Foundation
As a leader in the not-for-profit sector, SickKids Foundation raises funds on behalf of The Hospital for Sick Children - one of the world’s foremost paediatric health-care institutions. SickKids Foundation is the largest charitable funder of child health research, learning and care in Canada. Established in 1…

How Machine Learning Can Help Grants Management

Machine Learning and Artificial Intelligence are rapidly enhancing how we work, but what does this mean for the granting world? Below are 3 different examples of how it applies.Machine Learning might sound like a concept you'd read in a sci-fi novel taking place in the distant future, but it's something very present in our daily lives. And you've definitely interacted with some form of it, probably even today. From your Recommended movie section on Netflix, to self-driving cars, Machine Learning is quickly becoming a tool that enables projects and businesses make more effective and impactful decisions in their processes and strategies in effort to connect with their audiences in the most appropriate way. When it comes to the granting world, Machine Learning can create a major shift in the landscape as we know it. Machine Learning can enable any grants foundation to look at their past giving to assist in achieving better giving outcomes in the future.
Learn about SmartSimpl…

How to Prepare for the General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is fast approaching and officially enacted on May 25, 2018, in Europe, and it will have a critical impact on organizations around the globe which can even include bankruptcy. GDPR is a European Union legislation that is designed to protect the fundamental rights of citizens and their personal data. This law ensures not only that people know where their private data is kept, but keeps organisations accountable and transparent with their practices. This new regulation not only shifts the standards for how organizations store data, it changes how they relate with data in general. At SmartSimple, we want to help you not only be informed about GDPR, but be confidently compliant with it so that your organization is ready and safe from heavy consequences. This is why we’ve broken down the different elements into our S.I.M.P.L.E model and providing real, practical strategies to comply with the upcoming regulation. Read on and be ready. We are here…

10 Things You Need To Know About GDPR

At this point, you’ve probably heard the widespread chatter about the upcoming impact of GDPR, and for good reason. While this new regulation has been enacted by the EU, it will affect how organizations engage with data on a global level. GDPR is a looming presence in large part because of the prohibitive fines for non-compliance (see below). With only a few weeks before it takes effect, many organizations are left trying to understand the legislation, its scope, and how to prepare for it. We want to help you not only understand the nuances of the GDPR legislation but be confidently compliant with it. This is why we’ve broken down the different elements of the new law in our latest GDPR Workbook. The guide is structured around a set of self-assessment questions designed to help you evaluate your preparedness for compliance with the law. 
To get you started, here are 10 important things you need to know about GDPR

1. What is the General Data Pro…

5 Ways Community Foundations Can Align Grantmaking and Fundraising Goals

Within the foundation world, grantmaking and fund development roles are often treated like opposite sides of a coin. However, in reality, these two functions share a uniquely symbiotic relationship. While both roles are important within a community foundation, there are ways this shared relationship can be further improved.

In a community foundation, staff members charged with fund development assist donors with leaving lasting legacies by making contributions to the foundation’s engagement. Grantmaking staff are then tasked with the responsibility of working with local nonprofit organizations to provide them with grant dollars to fund the work they are doing to improve the community.
The challenge with donor flexibility and grantmaking restrictions Community foundations are often faced with a wide array of challenges when it comes to creating synergy between the fundraising and grantmaking sides of the foundation. This tension is often caused by a discrepancy in goals between both fu…

Introducing 24/5 Technical Support

Real technical support from a real human, at any hour.
We’re launching round-the-clock technical support 24 hours a day, 5 days a week. From Sunday at 4pm Eastern Time to Friday 9pm Eastern Time, our clients will have access to live support.

GMT: 9 pm Sunday to 2 am SaturdayEST: 4 pm Sunday to 9 pm FridayPST: 1 pm Sunday to 6 pm FridayAEST: 8 am Monday to 1 pm Saturday
“When you have to burn the midnight oil to get your job done it’s important to know you won’t have to wait till the morning to get answers. You can call us up and talk to a real human being any time of the week, day or night”.— Mike Reid, Co-Founder of SmartSimple
We take support seriously, which is why we’re pioneering this model as the first in our industry. We’re in the empowerment business, and as such, it’s part of our responsibility to help our clients to get the most out of the SmartSimple platform every step of the way.
We at SmartSimple take pride in our delivery of excellent service to our customers. We have custo…

February 2018 Upgrade Highlights

For this month’s upgrade, we focused on making system configuration more efficient, more streamlined and more intuitive to make it easier for you to apply changes. Below is a summary of these exciting updates. 

Watch the video below to review the highlights from the February Upgrade.

24/5 Technical Support Is Coming

Round the clock technical support starting on March 4As we’ve grown our international footprint with clients to support across every continent on the planet, we know that time doesn’t stop when we go to sleep. That’s why we’ve ramped up our technical support to assist our clients with any technical needs they have, at any hour.

Beginning March 4, we’re launching round-the-clock technical support 24 hours a day, 5 days a week. Our clients will have access to live support during the following hours:

GMT: 9 pm Sunday to 2 am Saturday

EST: 4 pm Sunday to 9 pm Friday

PST: 1 pm Sunday to 6 pm Friday

AEST: 8 am Monday to 1 pm Saturday 

“When you have to burn the midnight oil to get your job done it’s important to know you won’t have to wait till the morning to get answers. You can call us up and talk to a real human being any time of the week, day or night”.— Mike Reid, Co-Founder of SmartSimpleWe take support seriously, which is why we’re pioneering this model as the first in our industry. We’re…

SmartSimple Business Strategy Service

Introducing: SmartSimple Business Strategy ServiceGet your answers and solutions faster We want to make sure you’re maximizing the powerful functionality of your SmartSimple software, which is why we’re launching our complimentary SmartSimple Business Strategy services — for those times you have questions that require more than just technical troubleshooting.

Thinking of adding a component to your platform that sends out automatic notifications alerting and updating your grantees where they are in the grant application process? Want to impress your boss by improving your foundation’s impact reports at your next presentation? We can help you every step of the way.

Think of this like our white glove concierge service to your platform’s needs. We’ll help you get the resources you need to make sure your platform is future-proof and scalable to your new technological advancements.

“The SmartSimple Business Strategy service is like an operator of sorts who can talk with you about your concern…

SmartSimple and CAF America form partnership to enhance international grantmaking and CSR programs

We’re excited to announce our partnership with CAF America, a global leader in domestic and cross-border grantmaking, to provide a full service, end-to-end solution for SmartSimple’s corporate enterprise and community foundation clients.

Our collaboration joins SmartSimple’s leading-edge workplace giving and grants management software with CAF America’s expertise in charity vetting and advisory services. Together, this solution creates a completely integrated client platform and experience. From workplace giving, campaign management, charity vetting, to donation and grant payment processing, this partnership offers a one-stop shop service that handles every backend function of your foundation.

Now, here’s a breakdown of the benefits

What SmartSimple clients will get from this partnership:

SmartSimple Donor Advised Funds hosted by CAF AmericaTax receipt at the time the donation is made CAF America’s enhanced Anti-Money Laundering and Counter-Terrorist Financing (AML & CTF) protocol Enh…

SmartSimple January 2018 Community Newsletter

Welcome to another year with SmartSimple!

In this year's kick-off newsletter, we would like to start with some words from our co-founders Mike Reid and Keith Yau. Their message will provide you with a snapshot of our achievements in 2017 and how we will be positioning our development efforts this year. Also, we will be sharing some results from the recent Community Engagement Survey and our brand new approach to delivering webinars.

A Message from Mike and Keith
Happy New Year, SmartSimple Community!

Every new year brings a renewed sense of hope and optimism.
At SmartSimple, our optimism is driven by our theme for the year: Future-Proof.
So why future-proof?

In 2017, our strategic theme was Efficiency. With efficiency in mind in everything we do,
we have achieved the following:

192% user growth - Over 115,000 individual users/month as of December 2017 vs 60,000 individual users/month in 2016 New global markets: Opened up the APAC market with our first client in Australia Next-level learn…