Wednesday, December 14, 2016

Supporting our Community for the Holidays

It’s hard to believe another year is almost over and we’re into the festive frenzy of the holiday season once again. While we all look forward to making merry with friends and family, we also like to make some time to share our good fortune with others.

This season, SmartSimple has been collecting food, toiletries and winter accessories like hats and mitts for the Red Door Family Shelter. In this way, we could provide support to several families at once who need extra support at this time of year. The shelter provides temporary housing, counseling services, child care and a food bank to more than 500 families each year, including women fleeing from violence, those who have been evicted, refugees and young mothers who have nowhere else to turn.

The Toronto team will also be volunteering at the Dovercourt Boys and Girls Club, packing food hampers to be distributed to less fortunate families in the community.
Community Support for SmartSimple users during the Holidays
Our Community Support team will be available to help you over the holidays. Please note that on Friday, December 16, Community Support will be unavailable after 5:00 PM EST.

All times are listed as EST (Eastern Standard Time):

Monday, December 19th
8 am – 9 pm (Regular Hours)
Tuesday, December 20th
8 am – 9 pm (Regular Hours)
Wednesday, December 21st
8 am – 9 pm (Regular Hours)
Thursday, December 22nd
8 am – 9 pm (Regular Hours)
Friday, December 23rd
8 am – 6 pm
Monday, December 26th
Critical Support Only
Tuesday, December 27th
9 am – 5 pm
Wednesday, December 28th
8 am – 9 pm (Regular Hours)
Thursday, December 29th
8 am – 9 pm (Regular Hours)
Friday, December 30th
8 am – 6 pm
Monday, January 2nd
Critical Support Only

As always we will monitor calls to our 501 Critical Line at 866.239.0991 x 501, and emails to

From our families to yours, have a very happy holiday season and a safe and healthy New Year!

Tuesday, December 13, 2016

SmartSimple selected for AWS Public Sector Partner Program

We're proud to announce that we have been officially selected by Amazon Web Services (AWS) as inaugural partners in their new Public Sector Partner Program.

Formally launched at the recent AWS annual user conference, the program recognizes and connects service providers who deliver expert solutions to public sector clients. Ultimately, AWS’s goal is to connect their clients with the right partner that can meet the unique requirements often found with public sector organizations. Only 400 partners worldwide have been selected to join the program.
SmartSimple delivers mission-critical solutions to over 250 clients that include government, education and nonprofit agencies around the world. That’s involved collecting millions of online applications across thousands of application processes.

Michael Reid, SmartSimple Co-Founder and Chief Operating Officer, comments on our participation in the program:

“Having access to the services of the world’s most trusted cloud service provider has enabled us to offer best-in-class cybersecurity, giving our clients’ peace of mind.”
“Working with the AWS team has been a truly collaborative experience. They’ve opened doors for us, shared unique growth opportunities and industry-leading tools. AWS has been a great partner, and they’ve been integral to helping us power our solutions as we continue to grow. SmartSimple became an AWS Advanced Technology Partner more than 2 years ago. Since then we’ve been awarded statuses as an AWS SaaS Partner, Government Competency Partner, and are now honored to be recognized as a Public Sector Partner.”
Businesses and organizations, large and small, use SmartSimple to simplify and optimize their everyday processes, because our clients want to make an impact – not face the chore of managing redundant, inefficient, manual processes.

Being part of this new program puts SmartSimple in a stronger position to empower even more organizations in the public sector.

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