Wednesday, December 16, 2015

Sharing the Gift of Joy this Holiday Season

It’s the time of year when everyone is rushing from festive events to the shopping mall as people get into the frenzy of holiday activities. But for many families, this is more a season of stress than joy. Parents may worry about not having enough money to pay the bills each month while still wanting to ensure their children still have something to look forward to Christmas morning.
That’s why April and Sarah Rutka created Holiday Helpers and the annual Adopt-a-Family program. Since 1996, Holiday Helpers has donated Christmas packages to over 1,700 families in the Greater Toronto Area. And, for the third year, the SmartSimple team in Toronto has once again raised funds and purchased gifts to ensure one more family has a very merry Christmas.
The SmartSimple adopted family for 2015 was a single mother with three children, and their wish list included basics such as winter coats, boots and pajamas. As part of the Adopt-a-Family initiative, each family also receives a tree with decorations and a gift certificate to purchase groceries for a traditional family dinner with all the trimmings. Though the program is centered on Christmas, it is open for all families from all faiths, to help any family in need with basic items and provide the means for a family celebration.

This very special family will receive warm gear for the Toronto winter, as well as toys (this year’s favorites included My Little Pony, superheroes, Littlest Pet Shop, and Lego), household items, gifts to pamper mom, and treats for everyone. Our team of Toronto employees donated very generously, and we’re so proud to be part of this philanthropic community.
While the program is complete for this year, there are still volunteer opportunities available with Holiday Helpers to help out in their warehouse, sorting, wrapping and delivering packages to families. There’s also a charity golf tournament coming up on June 23, 2016 if you’d like to get involved with raising funds for next year’s campaign.

From everyone here at SmartSimple, we’d like to wish you and yours a happy, healthy and joyous holiday season!

Wednesday, December 2, 2015

Facilitating a “Conversation of Possibilities” with the SmartSimple Partner Network

“Bringing the best solutions to our customers means working with innovative people, not just those on our team, but also knowledgeable and talented organizations,” said Chief Operating Officer & SmartSimple Co-Founder, Mike Reid, during his opening comments at the first-ever SmartSimple Partner Network (SPN) Roundtable.
SmartSimple's inaugural Partner Network Roundtable.

This inaugural gathering took place in Toronto, Canada, with a select, dynamic group of representatives from the current partner network and the SmartSimple team. Attendees participated in the full-day event amidst vibrant discussions that included working in current and exploring potential business markets, doing business in the U.S. and the features and functions of the newly created SmartSimple Partner Portal.

Collaborative Learning
“The purpose of the day was to open discussion on how we can work collectively to meet our customers’ objectives,” continued Mike. “There are incredible opportunities in today’s business culture for a platform like SmartSimple, so building a robust ecosystem benefits everyone.”
Director, Customer Experience, Eric Lauer talks to partners.

“We all have a vested interest in the success of SmartSimple,” said Paul Lattini, General Manager of Smartech Consulting, a specialist in providing world class consulting services for not-for-profit organizations.“It’s an exciting product, and today was a fantastic opportunity to learn more about the capabilities – as well as a sense of the history – of the platform.

“The cross communication with the SmartSimple team was great,” added Steve Perpich, Account Manager at, an online systems development and data analytics company. “I have complete faith that this tool can do anything; all you need to do is pick your market.”

Taking Care of Business
The discussion flowed organically as the SmartSimple partners shared their insights and experiences. “It’s vital to hear what our partners have to say, as we are continually enhancing the platform for implementation efficiency,” added Mike
CIO Keith Yau addresses a partner's question.

Of particular interest was the launch of the new SmartSimple Partner Portal for active partners, and partner landing page on the SmartSimple website. “We offer interactive tools to help our clients navigate and make the most of their SmartSimple system,” said Eric Lauer, Director of Customer Experience, “so it was only logical to provide equivalent tools to support our partners. Their unique doorway provides access to prospective business opportunities, tracking of RFIs and RFPs and a discussion board for keeping an open, two-way channel with our partners.”

Come grow with us!
SmartSimple is currently in the market for partners who have the capacity and are looking for professional service opportunities, or who are interested in developing products off of our platform. Visit the SmartSimple Partner Network webpage to learn more and sign up for a demonstration of our platform.