Wednesday, November 18, 2015

SmartSimple November Upgrade - Connecting your World

We’re excited to share our latest round of updates to the SmartSimple platform. The theme this month? Integrations designed to help you connect more easily with your community. Upgrades include new sharing capabilities for calendar invites and to-do lists as well as enhancements to our ORCiD integration. And, coming soon, a new online payment integration with Stripe.

On-Demand Features

Share Calendars, Contacts and To-Do Lists
Not all organizations or individuals use the same tools to manage their calendars, schedule meetings or keep to-do lists. This can make completing simple tasks, like setting up meetings for review panels, complicated, as not all systems are compatible.

Fortunately, there’s a way to make sure all your contacts know when meetings are and share important information whether they use Outlook, Gmail or Apple Mail.

Known as iCalendar, this universal feature gives you the ability to share meeting requests, vCards (virtual business cards), and to-do lists with your contacts via email.
Open Researcher and Contributor ID (ORCiD)
Enhanced ORCID Integration
If you’re an RMS360o client, this improved integration with Open Researcher and Contributor ID (ORCID) will be of particular benefit to your research grant applicants.

Now, in addition to the ability to import applicants’ ORCID profiles, researchers can import an array of information from the ORCID database into your SmartSimple system, including:
  • Publication Author List
  • Publication Title
  • Publication ISSN
  • Publication Abstract
  • Digital Object Identifier (DOI)
  • ORCID Publication Identifier
This means applicants can use more of the information already in ORCID when applying for research grants.

Online payment service provider Stripe
Stripe Integration - Coming Soon
SmartSimple is currently working on a future integration with Stripe.

An industry leader in scalable, secure, flexible online payments, Stripe provides complete security and compliance with two-factor authentication and the highest level of industry certification, PCI Service Provider Level 1. Use Stripe to accept online payments for initiatives such as Employee Giving Programs and charity auctions.

Watch for this feature to officially launch in the coming months.

Read the full release notes for the November 2015 upgrade.

Learn More! Sign up for an Upgrade Webinar

We will be hosting two upgrade webinars on Monday, November 23rd at 2:00PM and Tuesday, November 24th at 10:00AM. Register here to find out more about our value-added November upgrade features.

Thursday, November 12, 2015

Learning, Sharing, Growing: SmartSimple’s Fall Community Conference 2015

It was a meeting of the minds in Chicago last week, as SmartSimple hosted its second annual Fall Community Conference. “Our vision for the conference was to provide a forum where our clients could network and share ideas, and we exceeded our expectations,” says Sarah Harris, Director, Client Support and Operations.
COO Mike Reid opens the Fall Community Conference 2015.

Our Fall Conference is Growing!
The conference – hosted by the team at Chicago Community Trusts head office – drew representatives from a diverse range of organizations. Attendance was nearly double last year’s event, with 64% attending for the first time.

Interactive Learning at its Best
The full-day event featured a number of interactive sessions, highlighted by productive, open discussion amongst attendees. “Our clients’ sense of community was really evident this year. Everyone was incredibly open about sharing solutions and creating new connections.”

New this year was SmartSimple’s first-ever peer-led panel discussion on Strategic Grantmaking, featuring thought leaders from the YMCA, Feeding America and Chicago Community Trust.

“I enjoyed moderating this particular session. Our panelists and the audience fed off each other’s energy. Having the opportunity to learn how [our clients] use their systems to align their strategic goals for greater organizational impact was enlightening,” - Sarah Harris

Other sessions included a presentation on Practical Planning for Staged Implementation hosted by SmartSimple’s Todd Lapin, Director, Strategic Accounts, and a tour of our new Versioning feature, hosted by Director, Customer Experience Eric Lauer.

Client Input Drives our Evolution
The floor was then opened up for a Town Hall session. Clients were given the opportunity  to ask questions, and provide comments and suggestions to the SmartSimple team. “This year I specifically asked; what can we do to further empower you and what can we do to make your life easier,” says Mike Reid, COO and Co-Founder of SmartSimple.
"I'm brand new to SmartSimple, so it was very helpful to hear what people are doing and learn more about the solutions offered. I had the opportunity  to hear questions and best practices from peers, consistent themes or trends from other clients and get answers from the SmartSimple team." - Grants Management Client

The discussion was vibrant and engaging, with great suggestions from attendees for upcoming webinar topics, system features and functionality. “We rely on our clients to help guide the direction of the company,” continues Sarah. “The ideas and suggestions brought forward by our user community are key in deciding on enhancements and changes to the platform.”

Proof Positive!
Overall, the event was a great success for everyone involved, with 91% of clients surveyed afterwards said it was very clear SmartSimple cares about our clients.  
“The feedback I got was very positive, and since we also opened the conference to people potentially interested in SmartSimple. I got some comments on how the Community Conference gave them a taste of what our company was like, showcasing our culture of authenticity and transparency,” - Eric Lauer
“We’re already excited about next year’s Spring Community Conference,” concludes Sarah. “What we learn at these events is invaluable and provides the fuel that drives our future. We hope to see everyone then!”

What topics would you like to see presented at our next Community Conference? Comment below!