SmartSimple’s Fall Open House

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On Wednesday, October 24, we here at SmartSimple opened our office doors to welcome clients, colleagues and collaborators. We spent the day discussing important company news, unveiling new software features, and exchanging ideas in open group conversations.

For those who were unable to attend or are interested in a rundown of the sessions we hosted, we've compiled helpful briefings of each discussion to bring you up to speed.


Our engaged audience. (Don't mind the cobwebs - they're only Halloween decorations.)
Opening words by Michael Reid

Company co-founder Michael Reid detailed the eye-opening history of SmartSimple, from its humble beginnings as a lean startup to its current standing as an international company with 40+ employees across Toronto and Dublin.

As a humourous way to illustrate just how far SmartSimple has come, Michael unveiled the very first server the company used. A rusty relic, compared to today's technology!

Arcadia: SmartSimple’s Next Generation Interface

Next, we showcased an exciting new way for our clients to interact with SmartSimple. Our preview of Arcadia showcased the updated design (including drop-down menus) and new features such as the Tool Tab and Level 0 items. Arcadia represents a simpler, quicker interface that will be a snap to read and interact with, especially on mobile devices.

Check out our website to learn more about Arcadia.

Medical Claims Management Discussion

For the rest of the day, the meetings split into industry-specific discussion groups. For the medical and insurance sector, there was much talk about the updates to HCAI and how SmartSimple will be accommodating them in a forthcoming update.

There was also an overview of a new feature: booking transportation and translation services. Want to know how this can benefit your practice? Just click on the link above for our training video.

Research Management Discussion

We were joined by clients from the University of Guelph and the Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) for an open dialogue about the ongoing changes in the research industry, and how it relates back to management software.

The many points of discussion included:

  • SmartSimple’s dedication to making implementation more effective.
  • CASRAI, an organization dedicated to setting common research standards.  
  • Researcher preference toward performing reports quarterly versus annually.
  • Accessibility by way of research reports being described in plain language without overly technical terms.

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