What is SmartSimple's UTA?

As a frequent user of SmartSimple, you may have come across the term ‘UTA’ multiple times. Chances are you use several UTAs as part of your customised system. But what does it mean, and what makes it integral to your SmartSimple experience?

UTA stands for Universal Tracking Application, which is a customisable application used by SmartSimple as a powerful information gathering tool. They can be used in a variety of ways, including case management, grants management, programs management, helpdesk applications and contract tracking.

Level 1

Each basic UTA consists of an entity, which is something that is being tracked. In SmartSimple terminology, the thing to be tracked is called the Level 1 entity. For example, this can be a project or a case.

Once you define the Level 1 entity, you can create any number of activities associated with it. The Level 1 entity defines how the application should be structured.

You can create different types of Level 1 entities with our Level 1 Templates. In each template you can define your own set of custom fields. This feature allows you to track information common to all items and specific information for certain types of items.

Level 2

When you need to track the activities and time associated with the Level 1 entity, you will need to enable Level 2 in your UTA. The tracking of Level 1 activities are known as Level 2 items.

Level 3

The final activity level is enabled when you need to track different activities at Level 2. You can create any number of Level 3 items for a single Level 2 item.

For more information about UTAs and how they enhance your SmartSimple interface, read our comprehensive Wiki guide.